Webloom Tech · AI
We build AI into products where it removes real work — answering calls, transcribing a conversation, routing a message that would otherwise sit in a queue. Not every problem needs it, and we will tell you when it does not.
01 — The work
This is a working prototype rather than a deployed production service. We are showing it because the engineering is real, not because we have a shelf of AI products.
Property enquiries arrive as phone calls, and every call has to be answered by a person. This prototype handles the conversation in software: Twilio streams the call audio over WebSockets, Deepgram transcribes it live, and a Python service dispatches the domain-specific action the caller asked for.
Read how it worksArchitecture diagram based on the built integration — not a product screenshot.
02 — How we approach it
AI earns its place when the same judgement is being made over and over. If the task is rare or high-stakes, a person should keep it.
A draft reply or a suggested category can be corrected. A payment decision cannot. We are explicit about which one we are building.
If we cannot tell whether the system is doing the job better than the process it replaced, the project is not ready to start.
Where the answer is yes, we build it into the system you already use — an existing website, an internal tool, a CRM, or something new — with the same engineering standards as the rest of our work.
03 — Start here
Tell us what keeps getting done by hand. We will tell you honestly whether AI is the right answer, what it would take, and what it would cost to run.